Situation professionnelle
Souhait professionnel
Résumé
Enterprising Business Consultant with over three years experience in CRM, Sales, Tourism&Trade and Marketing, willing to join a dynamic team in a challenging work environment in Australia. Adept in translating business needs into functional and non-functional requirements (data collection and analysis). Able to oversee & ensure timely completion to projects deadlines to deliver relevant recommendations to strategic decision makers. Highly mobile and comfortable with engaging stakeholders at all levels. Driven by sharing ideas, solving problems and achieving innovative implementations.
Expériences professionnelles
Crm manager (australia)
Kindred Group plc
Depuis le 01 février 2021
Crm executive
Kindred Group plc
De Avril 2017 à Février 2021
Business consultant manager
The Glassy House , Saint gilles croix de vie
De Février 2016 à Novembre 2016
- Handled the implementation of The Glassy House (sports, events & shopping center with an artificial surfing wave) from the market study to the opening (26,000 visitors in the first 3 months).
- Analysed financial results, human resources & customer satisfaction for strategic recommendations.
- Established the online & print media strategy, benefited the marketing costs 30% by convincing business partners while ensuring the animation of events, trade shows & the legal protection of the trademark.
- Supervised the development of the responsive e-commerce website generating 65% of the turnover.
- Trained staff to develop skills in customer relations, administrative tasks and personal initiatives.
Commerce and toursim developer
Department of Tourism and Commerce Marketing , Paris-8e-arrondissement
De Juillet 2014 à Janvier 2015
- Conducted market researches on the travel industry in France & Benelux to advise travel agencies and airline companies on strategic B2B and B2C investments.
- Implemented embedded dashboards to deliver an organised view of KPIs.
- Content creation and community management on Facebook & Twitter: Visit Dubai (4.7 million fans).
Market research consultant
Dubai Tourism
De Juillet 2014 à Janvier 2015
Marketing manager
Toitures Pro
De Décembre 2013 à Juillet 2014
Crm consultant
Hubicus
De Janvier 2013 à Août 2013
Marketing/communication manager
New Philarmonia Orchestra
De Avril 2011 à Août 2011
Marketing/logistics coordinator
RICE
De Avril 2010 à Août 2010
Associations
Parcours officiels
Langues
Allemand - Notions
Anglais - Technique
Danois - Technique
Espagnol - Notions
Français - Langue maternelle
Compétences
Centres d'intérêt
- Theatre ; Football ; Course à pied ; Musique
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